All full-priced product(s) are eligible for either one (1) free exchange or return and full refund – excluding shipping – within 30 days of being received.
Closeout or sale shoes are eligible for return and refund only, and will be subject to a return handling fee of USD$15.
Once received, refunds are generally processed within five working days.
Double wide, semi custom and full custom shoes are not eligible for return.
All returns must be in new condition and include all original packaging. Cleat installation, heat molding, wear of any kind or damage to any product will deem the return ineligible for refund.
Return shipping costs and insurance must be covered by the customer. Unfortunately Bont Cycling is unable to accept liability for any damaged, unclaimed, lost or delayed return products.
Bont Cycling Returns System
Your return has been confirmed
Your return authorisation (RA) number is:
Please send your return items to the following address:
Please check your email for detailed instructions on how to return your items to us.